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Our professional staff of interviewers have each completed over 75 hours of training through our customized program. All interviewers undergo close observation and monitoring before being assigned to a study. WCC has a supervisor-to-interviewer ratio of one to eight.

Our quality control department validates 10% of all contacts by callback and assures accuracy and precise demographic administration of our contact services.

The Wyoming Call Center is based in Greybull, WY. WCC has an experienced staff of researchers, programmers, and project managers to better service our clients. We work closely with our clients to keep them updated on the progress of a project from sample selection and pre-testing of the questionnaire or script, through the data collection and data processing phase of a project. Daily reports, tallies and quotas are supplied as needed. We have ongoing interviewer monitoring during every project.

Our computer hardware and software are state-of-the-art. Data files can be transferred electronically, via modem or shipped hardcopy tabulation of results. Open end codes are developed to client specifications by experienced researchers and typed verbatim responses are available. We currently program our CATI projects in Sawtooth Sensus and can conduct a survey using a mixed mode methodology, both telephone and Web based.

Using SPSS, we can generate general and specialized tabulations according to clients' specific requests and can produce both weighted and unweighted tables.